FAQ
Tutorials
- Create AWS Account
- BitNami Amazon Machine Images
- How to install Ubuntu Desktop on EC2 EBS
- How to install VMWare tools on BitNami Virtual Appliances
- Tutorial: Rubystack Deployment Alternatives
- How-To Video: Launching BitNami Virtual Appliances
- How to Install Multiple Joomla! Sites on One BitNami Stack
- How to backup and update the BitNami Redmine Stack
- Tutorial for Deploying BitNami Stacks on Amazon EC2
- How to install and make public any BitNami Stack
- BitNami Modules. As an user... I want integration
- How to install services on OSX
- How To Install Services on Linux
- Installing RubyStack
- From InstantRails to RubyStack
- Rolling on Rails With RubyStack
Support
We have written a variety of tutorials, which are linked on the left, to help you get the most out of BitNami Stacks. If you do not see the answer to your question there, in the BitNami Wiki, on our blog, or in our forums, please post it to the appropriate forum so that everyone can benefit from the answer. We also offer paid support and customization services.
Answers to a few frequently asked questions about BitNami can be found below.
Frequently Asked Questions
How can I get my project included?
Drop us a line at hello@bitnami.com, but if it is a support related question please use the forums as the answer may be able to help others as well.
What does BitNami mean?
It refers to the new wave of open source software that will be changing the world of business applications, the same way Linux changed the world of operating systems or MySQL disrupted the proprietary database market.
Who is behind BitNami?
A secret army of highly trained open source ninjas, sponsored by BitRock.
What is a BitNami Stack?
A bundle of a web application and all of its dependencies, so it is ready to run in a few minutes. You can learn more about the different ways you can deploy BitNami application Stacks.
Do you offer commercial support?
Yes, we do offer commercial support and services.
Does BitNami collect any data from deployed BitNami Stacks?
Yes, we do collect some information in order to understand which platforms and stacks are the most popular. For this purpose we aggregate data from BitNami Virtual Appliances and BitNami Cloud Templates (we do not currently collect information from BitNami Stacks installed with Native Installers). The information we collect is the AWS instance type and zone (for AWS images), IP address, Linux distribution and version, machine ID, system glibc and uptime. This information is aggregated to help us better understand how our users are using BitNami and which applications are most popular. We encourage you to leave this tracking on, since the information is very valuable in terms of improving our offerings, but if you would like to turn it off, you can comment out or delete the following line in /etc/crontab:
X * * * * root cd /opt/bitnami-stats ; ./agent.bin –run
(where X is a random number for each instance generated at the boot time)
Our complete privacy policy is available online. If you have any questions, please feel free to contact us at hello@bitnami.com.