Problems intalling it in Linux

Debian etch :

Unable to create symbolic link /opt/rubystack-1.1-0/apache2/lib/libapr-1.so ->
libapr-1.so.0.2.12

Tried installing as root and normal user.

Fedora (selinux is disabled)

http://bitnami.com/forums/forums/20/topics/259

Hi,

Is this the exact error? Could you check the disk memory and ram memory? Could you send us the log file created in /tmp/bitrock*.log to try to determine the exact error? My email is beltran at bitnami dot org.

Thanks.

i have enough gbs of disk space. where are the log files ? i could not find them in /tmp

If you have rebooted the machine the log file has been removed. If you try to install the Stack it should create a log file in your /tmp folder.

didnt find any log files there…

email sent..

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

beltran at  bitnami.com

Technical details of permanent failure:
PERM_FAILURE: Message rejected. See http://mail.google.com/support/bin/answer.py?answer=69585 for more information.

--- Original message ---

Hi,

It seems that the email server does not let you send me an email. Have you checked the email address? It seems that you have not replaced the “at” with ”@”.

Cheers.

comeon…i also changed it to avoid spam. btw, I am using gmail.com

Do you want to continue? [Y/n]:

—-—-—-—-—-—-—-—-—-—-—-—-—-—-——
Please wait while Setup installs BitNami RubyStack on your computer.

Installing
0% ___ 50% ___ 100%
############################
Error: There has been an error.
Unable to create symbolic link /opt/rubystack-1.1-0/apache2/lib/libapr-1.so ->
libapr-1.so.0.2.12
Press [Enter] to continue :

Installing
0% ___ 50% ___ 100% ############################

Its throws that error around 65-70% done.

the # and _ are not coming correctly on this board

its around say 65-70% done.

Hi hackaton,

We can not reproduce the issue. It should be a log file in the /tmp directory called bitrock*.log. It is very helpful for us to try to find the problem. Are you installing the Stack in a hosting? Some of them restrict some commands, for example symbolic links.

Thanks.

its my home machine. which distro are you using ?

is the installer script open source for linux ? I might try running it manually or is it possible to run it in debug mode to see where the problem is occuring ?

We have installed it in a Debian Etch 4.0RC3 distribution successfully. You can try to install the Stack in debug mode:

$ ./bitnami-rubystack-(version)-linux-installer.bin – - debugtrace debugfile.log

If it is possible, send us the file to investigate the cause of this error. Thanks.

Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/spkac.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/ec.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/enc.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/smime.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/CA.pl.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/ecparam.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/s_client.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/dsaparam.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/pkcs8.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/errstr.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/rsautl.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/x509.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/gendsa.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/s_server.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/req.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/crl.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/ca.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/man/man1/s_time.1
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/openssl.cnf
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/private/NOTEMPTY
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/misc/CA.pl
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/misc/c_info
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/misc/c_issuer
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/misc/c_name
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/misc/c_hash
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/misc/CA.sh
Unpacking /home/my/rubystack-1.2-beta-0/common/openssl/certs/NOTEMPTY
Creating link /home/my/rubystack-1.2-beta-0/common/lib/libiconv.so

I downloaded the beta and tried that…still no sucess. but atleast i got the log file.

Unpacking /home/my/rubystack-1.1-0/common/share/doc/ImageMagick-6.3.6/www/magick.css
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Unpacking /home/my/rubystack-1.1-0/common/share/doc/ImageMagick-6.3.6/index.html
Creating link /home/my/rubystack-1.1-0/common/lib/libWand.so.10

I have 256MB RAM. This time I tried it from console (turned off gdm, etc.)

Hi,

Maybe your problem is the low ram memory… Do you have a swap partition in your hard disk?.

Do you have always the same problem? or Do you have a new problem each time you try to install rubystack?

This log lines are at the same or differents installation proccess?

Cheers,
Manu.

I got the libapr error when I was installing it from terminal in gnome (debian etch) and the libWand error when I did it from command line (X was off)

I have 600 MB of swap so no problems with that.

Cool got it installed finally !!!

It was becoz of the damm swap. It was not acivated. I manully activated it and then the installation worked flawlessly !!

Thanks bitnami for all this. I am going to recommend your products to a lot of people.

Hi!,

We are glad to help you!.

Best regards,
Manu.