Support and training on our programs

Hello,

Thank you all for your advice. It has been helpful to read you.
I think we will be looking into open source data integration as it seems to be the most flexible option in regards to our business.

A question: what are the assistance and training capabilities open source software gives to their users? We are testing programs and feel that one day, we might need a better insight of the software.

Thank you for your help.

IMHO that is one of the advantages of the Open Source, you can choose among a lot of companies which supports an application, not only one.