Tracks Not working

Hi all.

Let me start off by saying that I know next to nothing about computers…

That being said, I installed Tracks 1.7.2 using BitNami and had been running it through Google Chrome on my Mac for a solid week, with no hiccups. Suddenly, I get a message saying “Google Chrome cannot connect to localhost:8080/tracks”. I’m re-downloading Tracks at the moment, but I would really rather not lose all of my stuff. The only thing I can think of that might have caused this was my changing the admin email address to my email…not sure why I did that, but whatever.

A user at the Tracks forum posted this:

the message implies (AFAICS) that your bitnami server / vm is not running. Perhaps you can (re)start bitnami
The VM stores the database with all your data on the file system. Backup this file and restore it in a new install will preserve your data. I’m not familiar with the Bitnami install, so I guess you should ask in their forums where you can find the database…

Is there any way I can do this? Or is there another way to fix it? Your help is much appreciated.

Hi,

Do not install it again. Take a look at the documentation to know how to start/stop the servers on OS X http://wiki.bitnami.com/Native_Installers_Quick_Start_Guide#How_can_I_start_or_stop_the_servers.3f

Unfortunately, the BitNami graphical control panel is not ready yet for Tracks so you should open a Terminal and run the following commands:

$ cd /Applications/tracks-*
$ ./ctlscript.sh start

I hope it helps.

Wow, that worked…THANK YOU SO MUCH!

Hi all, so the solution presented above worked for me, and it is much appreciated, but I have to do that about once a day and it’s quite bothersome. Does anyone know how to fix this permanently? Thanks a lot!

Hi,

We are including now a tool on OS X to start/stop easily the servers. Currently is not included in the Tracks Stack but we will include it soon. Thanks for your feedback.

So hi all, I am still suffering from the same problem (having to re-start the servers on Tracks about once a day), and am just wondering if there is now any way that I could possibly fix this. Thanks!

Could you install the BitNami RubyStack and then the BitNami Tracks module? It already includes the graphical manager tool

Also if you want to keep your current installation you could:

- Install RubyStack (or Redmine stack)
- Copy the properties.ini and the manager-osx tool from the rubystack (or redmine) installation directory to the installation directory of your current bitnami tracks installation.
- Edit the new copy properties.ini (the sections: MySQL, Apache, Subversion and Mongrel) and update it with the ports and paths that you tracks stack is using.
- Now the manager tool should work for you.

In a default installation you should have something similar to the below in the properties.ini:

[Apache]
apache_configuration_directory=/Applications/tracks-2.0-0/apache2/conf
apache_root_directory=/Applications/tracks-2.0-0/apache2
apache_server_port=8080
apache_server_ssl_port=8443

[MySQL]
mysql_arguments=-u root -S /Applications/tracks-2.0-0/mysql/tmp/mysql.sock
mysql_binary_directory=/Applications/tracks-2.0-0/mysql/bin
mysql_port=3306
mysql_root_directory=/Applications/mysql

[Ruby]
ruby_root_directory=/Applications/tracks-2.0-0/ruby

[Subversion]
subversion_port=3690
subversion_root_directory=/home/bitrock/tracks-2.0-0/subversion

[Mongrel_tracks]
mongrel_server_port=3001