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Can't get to login

Subscribe to Can't get to login 8 post(s), 3 voice(s)

 
Avatar Fred Blauer 6 post(s)

After loading the virtual image, I get an IP address, which I enter into my browser.
Then I get an error message -
“Firefox can’t establish a connection to the server at 192.168.1.108”

 
Avatar victoria Administrator 134 post(s)

Hi,

Could you check if JasperServer is running? You can execute /opt/bitnami/ctlscript.sh status to see if the server are running.

If the server are running, could you check if you ip is 192.168.1.xxx and that you are trying to access from a machine in the same intranet? The information in this link may help. Are you connecting using Bridge or NAT?

Thanks,

Victoria.

 
Avatar Fred Blauer 6 post(s)

It says tomcat is not running. I don’t see any jasperserver. So I start it, it says tomcat started. Then I do another status and it says tomcat is not running. I can’t get tomcat to stay running. I am using bridged networking.

 
Avatar Beltrán Rueda Administrator 3,714 post(s)

Could you take a look to the Tomcat log file. It is possible that you need to increase the RAM of the virtual machine. Could you post the “/opt/bitnami/apache-tomcat/logs/catalina.out” file contain here?

Cheers.

 
Avatar Fred Blauer 6 post(s)

I increased the memory from 256 to 384, and now I get the login screen. However, when I try to login with jasperadmin, jasperadmin it says "invalid credentials. I also tried joeuser/joeuser to no avail.

 
Avatar Beltrán Rueda Administrator 3,714 post(s)

Hi,

You can find the default login/password at https://bitnami.com/stack/jasperserver

For JasperServer application the default admin login is:

login: user
password: bitnami

Cheers.

 
Avatar Fred Blauer 6 post(s)

Thanks. I’ll know to check there next time. But its a little misleading that the login message and the narrative on the side of the login screen both say to use jasperadmin. I doubt that I am the only one who will be confused.

 
Avatar Beltrán Rueda Administrator 3,714 post(s)

Yes, you are right. We configure the user/password during the installation for Native installers so it is more easy to know the user/password. Jasperserver shows this message on the side by default. Sorry for the inconveniences.