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KT runs incredibly slow

Subscribe to KT runs incredibly slow 9 post(s), 3 voice(s)

 
Avatar gvf 4 post(s)

I have installed this on my home computer and the server at my office, however, in both cases, the program is incredibly slow (20-30 seconds just to get to the login screen, and I haven’t been able to get past that, as it will continue loading forever.

I have seen complaints of slowness on the KT forums, but has anyone seen anything like this?

Computer/server specs are 3ghz, 3 gigs of ram.

 
Avatar Daniel Lopez Administrator 140 post(s)

It is definitely not normal. It is usually caused by either:

- A faulty network configuration:sometimes having a wireless GPRS card / fixed network running at the same time produced weird errors and DNS to time out
- Antivirus software

can you check if it is any of the above?

 
Avatar moorem99 5 post(s)

I’ve also found it very slow to run. I’m using it on a 2003 server hosted with 1&1 and on a rather large laptop as a test server at home. Even running as Localhost it is very slow. Shame – because it really looks good.
The laptop is a dual core athlon 64 – 2meg ram running XP.

 
Avatar gvf 4 post(s)

So I can log in to KT if I let it run for a few minutes, but I receive the 3 following errors in the dashboard (I assume that these would be causing speed problems):

Open Office Server – Cannot connect to Open Office Server on host ‘localhost:8100’.

Document Indexer – Cannot connect to the Document Indexer Service on ‘http://localhost:8875’.

Storage Utilization – Could not locate the df binary.

I have tried fixing these through the Admin settings, but the program is so unresponsive (and has crashed Firefox a few times), I haven’t had the patience to work with it too much. Is there an easy way I can fix this on the server-side?

My apologies in advance for not being a bit more server/mysql literate; if it weren’t for BitNami I would have never been able to use a lot of these great programs.

 
Avatar Daniel Lopez Administrator 140 post(s)

Hi,

Just a quick post to let you know our friends over at Knowledge Tree have been able to reproduce the issue and are working on a fix, we will keep you updated

 
Avatar gvf 4 post(s)

Thanks Daniel (and my thanks to everyone else involved), I appreciate the support!

 
Avatar moorem99 5 post(s)

Just tried an earler version from KT – there is a stack that installs well – an excellent product – I can’t wait for this one to be fixed.

 
Avatar moorem99 5 post(s)

Good Afternoon,

Have Knowledge Tree returned to this problem of running slow yet?

I’m looking to move a number of services off site from where I work (London Adult Education College) and KT might just be the answer to problems with a shared drive that everyone uses as a dumping ground. It eats up server space and I could move this off to a hosted provider.

So this is a kind of serious enquirey.

 
Avatar Daniel Lopez Administrator 140 post(s)

Hi,

We still do not have a fixed stack. If you need to migrate your sites, you can probably do it using the stable release (which also includes a nice BitRock installer) that can be downloaded from http://www.knowledgetree.com/