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SugarCRM Installation CAN'T INSTALL MySQL as a Windows Service

Subscribe to SugarCRM Installation CAN'T INSTALL MySQL as a Windows Service 4 post(s), 2 voice(s)

Avatar scott 6 post(s)

On Windows 7 Pro SP1:

1) For the BitNami download I set Security Properties to Allow Full Control

2) I turn OFF Kaspersky internet security completely OFF

3) When I try to install SugarCRM, it gives the error:

“Can not install MySQL as a Windows Service”


Thank you!

Avatar Beltrán Rueda Administrator 3,714 post(s)

Could you try to disable your firewall and install it again? Are you running the Stack as administrator? Could you post the MySQL log file?

Avatar scott 6 post(s)


The 2-part solution (using Windows 7 64-bit) was to:

a) Turn OFF DEP (Data Execution Prevention) for the BitNami SugarCRM installation file.

How: Go into Start, right click Computer, left click Properties, click Advanced System Settings, click the Advanced tab, in the Performance group click Settings, click the Data Execution Prevention tab, click the Radio Button to turn ON DEP for all programs except those I select, then click Add below the box and browse to the BitNami sugarCRM installation executable and select it, then check the box beside it in the window to make DEP NOT APPLY to it.

b) Go into my antivirus/firewall application and set each of the Apache Server, MySQL and Bitnami SugarCRM programs to “TRUSTED.”

Run the BitNami SugarCRM installation file as Administrator.

Avatar Beltrán Rueda Administrator 3,714 post(s)

Nice, thanks for posting it.

Forums SugarCRM