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Error loading SugarCRM

Subscribe to Error loading SugarCRM 6 post(s), 2 voice(s)

 
Avatar dieter 3 post(s)

I’ve downloaded bitnami-sugarcrm-6.1.5.0-opensuse and tried to install it at our vCenter Server. When starting the Machine, I get the Error ‘The device disk 1 has a not assisted Backing Type …’. When I try to change the properties of the machine, I get the error ‘SparseVer2BackingInfo-HD …’.
I use VMware vCebterServer Ver. 4.1.0 on an ESX-System.
How can I start the machine?

 
Avatar Beltrán Rueda Administrator 3,714 post(s)

Hi,

If you want to run on VMWare ESX or ESXi you can use the vmkfstool to import/export the machine:

$ vmkfstools -i original.vmdk new.vmdk

More info at http://wiki.bitnami.com/Virtual_Appliances_Quick_Start_Guide#How_to_start_your_BitNami_Virtual_Appliance.3f

 
Avatar dieter 3 post(s)

Hello Beltran,
thank you for the fast answer. But I can’t find that program. At our vSpere-VM it is not located, and google gives many Tips to use, but no downloads. At VMWARE is also no download link…

 
Avatar Beltrán Rueda Administrator 3,714 post(s)

Hi,

This tool is included in the ESX installation. Take a look at http://communities.vmware.com/message/829227 I hope it helps.

 
Avatar dieter 3 post(s)

Hello,
I had last week no time to test it (rollout of Xpressions from Siemens …), but now I can try it again. I use the vSphere Client to manage the VM’s, and I uploaded the vmdk successful to the vmfstore (the parts seems to be automatic joined during upload, cool).
But there is no Task at the menu to start a console.
The message I get is (translated from german, sorry):
The device ‘hard disk 1’ has a not supported BackingType. This is a general restrictoin of the version of virtual hardware of this virtual machine at the selected host.

 
Avatar Beltrán Rueda Administrator 3,714 post(s)

Sorry Dieter, not sure what could be happening. I suggest to try to download ESXi and check if vmkfstools is included in the installation.