OTRS Follow www.otrs.com | Open Source

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Open Ticket Request System (OTRS), also well known as Trouble Ticket System, is a web-based application allowing users to manage customer telephone calls and emails. The system is built to allow support, sales, pre-sales, billing, internal IT, helpdesk, etc. departments to react quickly to high volumes of inbound inquiries.

Categories: Help Desk
Technologies: Perl, MySQL, Apache
Licenses: AGPL3

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133 votes
  • Otrs3
  • Otrs
  • Otrs2