OTRS Follow www.otrs.com | Open Source

This is not yet a Bitnami Stack

Do you want us to add OTRS to the Bitnami library? You can vote for it on our wishlist.

Open Ticket Request System (OTRS), also well known as Trouble Ticket System, is a web-based application allowing users to manage customer telephone calls and emails. The system is built to allow support, sales, pre-sales, billing, internal IT, helpdesk, etc. departments to react quickly to high volumes of inbound inquiries.

Categories: Help Desk
Technologies: Perl, MySQL, Apache
Licenses: AGPL3

Vote for this application in our wishlist. Next time we package an application we will pick the one that has the most votes.

362 votes
  • Otrs3
  • Otrs
  • Otrs2