OTRS Follow www.otrs.com | Open Source

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Do you want us to add OTRS to the Binami library? You can vote for it in our monthly contest

Open Ticket Request System (OTRS), also well known as Trouble Ticket System, is a web-based application allowing users to manage customer telephone calls and emails. The system is built to allow support, sales, pre-sales, billing, internal IT, helpdesk, etc. departments to react quickly to high volumes of inbound inquiries.

Categories: Help Desk
Technologies: Perl, MySQL, Apache
Licenses: GNU AFFERO General Public License v3

Vote for this application in our monthly contest. We'll add the winning app to the Bitnami Application Library.

35 votes
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